| This privacy statement applies to all of
USADrugOnline.com’s online or offline transactions, products or
services. |
| USADrugOnline.com is
committed to protecting your privacy. Because we handle thousands of orders for
medications or health care products each day that involve personal health
information, we have made the privacy, accuracy, confidentiality and security of
your information a top priority. As part of our commitment to honoring your
privacy, we have developed Privacy Principles to govern our actions as they
relate to customer information. |
| Principle 1 - Accountability |
| USADrugOnline.com is
responsible for maintaining and protecting the customer information under its
control. In fulfilling this mandate, USADrugOnline.com has designated
individuals who are accountable for that entities compliance with
USADrugOnline.com Privacy Statement and these Principles. |
| Principle 2 - Identifying Purposes |
| The purposes for which
customer information is collected shall be clearly set out in the Privacy
Statement or identified before or at the time the information is
collected. |
| Principle 3 - Consent |
| The knowledge and consent of
the customer are required for the collection, use or disclosure of customer
information except where required or permitted by law. Knowledge and consent may
be assumed from registration or request for service from a customer. |
| Principle 4 - Limiting Collection |
| The customer information
collected will be limited to those details necessary for the purposes identified
by USADrugOnline.com. The information will be collected by fair and lawful
means. |
| Principle 5 - Limiting Use, Disclosure and
Retention |
| Customer information may only
be used or disclosed for the purpose for which it was collected unless the
customer has otherwise consented, or when it is required or permitted by law.
Customer information will only be retained for the period of time required to
fulfill the purpose for which it was collected. |
| Principle 6 - Accuracy |
| Customer information will be
maintained in as accurate, complete and up-to-date form as is necessary to
fulfill the purposes for which it is to be used. |
| Principle 7 - Safeguarding Customer
Information |
| Customer information will be
protected by security safeguards that are appropriate to the sensitivity level
of the information. |
| Principle 8 - Openness |
| USADrugOnline.com
will make information available to customers concerning the policies and
practices that apply to the use and management of their information. |
| Principle 9 - Customer Access |
| Upon request, (with
certain legal exceptions) a customer shall be informed of the existence, use and
disclosure of their information, and shall be given access to it. Customers may
verify the accuracy and completeness of their information, and may request that
it be amended, if appropriate. |
| Principle 10 - Handling Customer Complaints and
Suggestions |
| Customers may
direct any questions or enquires with respect to the privacy principles outlined
above or about our practices by contacting the designated persons accountable
for the privacy of USADrugOnline.com. |
USADrugOnline.com
invites you to review and reflect upon the foregoing Principles and the policies
and statements that follow as a result of our implementation of these Principles
to ensure that you aware of the choices you have about your private information
entrusted to USADrugOnline.com.
This policy explains the approach we
take in collecting, protecting and using the information that we gather from
you, based upon your stated preferences. For your ease and convenience, we make
this notice available from every page of this and our other websites, identified
as "Privacy Policy" with a link to this notice.
You can visit most pages
on our site without giving us any information about yourself. But sometimes we
do need information to provide services that you request, and this privacy
statement explains data collection and use in those situations.
Please
read the entire USADrugOnline.com privacy statement. |
| 1. Personal Information Defined |
| Customers may
direct any questions or enquires with respect to the privacy principles outlined
above or about our practices by contacting the designated persons accountable
for the privacy of USADrugOnline.com. |
| 2. Collection of your Personal Information |
Generally,
personal information is requested when you are registering when purchasing
and/or requesting medications or other products supplied by USADrugOnline.com.
Personal information collected and used by USADrugOnline.com in providing its
services will include all information needed to provide the medications,
products or service you requested.
For example: If you order
prescription medications, we will request personal information necessary to
assure that you have a valid prescription for the medication, information
regarding other medications that you may be taking, your doctor's name and
address, information for billing and/or shipping purposes, such as: your name
and address, telephone number, and credit card number.
When ordering
online, USADrugOnline.com may also collect certain information about your
computer hardware and software. This information may include: your IP address,
browser type, operating system, domain name, access times and referring web site
addresses. This information is used for the operation and maintaining the
quality of our internet service and to obtain general statistics regarding usage
of the USADrugOnline.com sites.
USADrugOnline.com also collects
information about which pages our customers visit within USADrugOnline.com. This
site contact data is identified only by a unique ID number, and it is never
linked with personal information unless a user consents as described below.
|
| 3. Use of your Personal Information |
We may use or
disclose your personal information for the following purposes:
- To
ensure our site continues to be relevant to your needs.
- To deliver
medications or other health care products that you have ordered and to provide
other services that you have requested.
- To alert you to special offers,
updated information and other new services from USADrugOnline.com, if you so
request.
- To alert you to special offers, updated information and other new
services from service providers selected by USADrugOnline.com, if you so
request.
- To allow you access to limited-entry areas of our site (if any)
as appropriate.
We will merge site-visitation data with anonymous
demographic information for research purposes, and we may use this information
in aggregate to provide more relevant content. In some limited-entry sections of
USADrugOnline.com, with your approval, we will combine site-visitation data with
your personal information in order to provide you with personalized content. If
you decline permission, we will not provide you the personalized service and
won't merge your personal information with site-visitation data.
We
occasionally hire other companies to provide limited services on our behalf,
including call center services, packaging, mailing and delivering purchases,
answering customer questions about products or services and mailing products
that you have ordered. We will only provide those companies the information they
need to deliver the service, and they are prohibited from using that information
for any other purpose without your express permission.
In the event
USADrugOnline.com is involved in a merger, sale or other reorganization,
USADrugOnline.com may disclose your personal information, subject to appropriate
and necessary confidentiality arrangements, to parties involved with
USADrugOnline.com in such transactions.
USADrugOnline.com may disclose
your personal information if required to do so by law or in the reasonable
belief that such action is necessary to: (a) conform with law or comply with
legal process served on USADrugOnline.com; (b) protect and defend the rights or
property of USADrugOnline.com and its family of web sites, or (c) act in urgent
circumstances to protect your personal safety, the personal safety of
USADrugOnline.com employees, other users of USADrugOnline.com products or
services, or members of the public.
Your information may be stored and
processed in Canada or any other country in which
USADrugOnline.com or its affiliates, subsidiaries or authorized agents maintain
facilities, and by using this site, you consent to any such transfer of
information outside of your country of residence. USADrugOnline.com abides by
the provisions of The Personal Information Protection and Electronic Documents
Act of Canada, the Personal Health Information Act of the Province of Manitoba, Canada , the HEPA.
|
| 4. Control of your Personal Information |
When you register,
or otherwise give us personal information, USADrugOnline.com will not share that
information with third parties without your permission, other than for the
limited exceptions already listed. It will only be used for the purposes stated
above. Providing personal information also allows you to tell us how or whether
you want USADrugOnline.com to communicate with you. After registering, you will
have the opportunity to establish your preferences in the Contact Options
sections. There, you can decide what information you want to receive and how you
want to receive it. Or you can tell us not to contact you by changing the
contact options. If you buy medications or other health care products through
USADrugOnline.com, and do not want to receive information about other products
available through USADrugOnline.com, select "No" on the Checkout page (or on
other pages where personal information is collected) which says: Yes, I would
like to receive other offers through USADrugOnline.com. USADrugOnline.com may
occasionally select other entities to offer our customers information about
their products and services. If you do not want to receive these offers, you
should select "No" in the Contact Options section in your personal profile
stating, USADrugOnline.com partners may send information about their services or
products. USADrugOnline.com may send out periodic communications informing you
of safety issues related to a product or service you requested, or confirming
that you requested a product or service. You will not be able to choose to
unsubscribe to these mailings, as they are considered an essential part of the
service you have chosen. Your information will be retained for sufficient
periods of time to allow USADrugOnline.com to provide necessary follow-up
communications arising out of any orders for medications placed by you and for
future protection of your medical and personal interests.
|
| 5. Access to your Personal Information |
We provide you with
the means to ensure that your personal information is correct and current. You
may contact us at any time to determine the nature of the personal information
USADrugOnline.com has on record for you and to correct any information that may
be incorrect or incomplete.
If you register on a USADrugOnline.com web
site, provide information in written form or subscribe to a newsletter or other
service, you can review and edit your personal information at our Customer Profile Center . You will be asked to enter your
unique and confidential password before viewing your personal information. At
the Customer
Profile Center you can:
- View and edit
personal information you have already given us at USADrugOnline.com.
- Tell
us whether you want USADrugOnline.com to send you marketing information.
-
Choose whether you want third parties to send you their offers.
- Subscribe,
or cancel subscriptions, to newsletters about our services and products.
Some services offered on USADrugOnline.com may collect information that
is not accessible via the Customer Profile Center . However, in such cases, you can
access your personal information by contacting USADrugOnline.com as described
above, or through alternative means of access described by the service. For
example, if you buy medication from USADrugOnline.com, you can review and edit
your personal information by contacting one of our Customer Service
representatives.
|
| 6. Security of your Personal Information |
USADrugOnline.com
is committed to protecting the security of this web site and of your personal
information. The design and physical implementation of our computer networks and
Internet connections have been reviewed and approved by USADrugOnline.com 's
security experts. In addition, our infrastructure is continually monitored 24
hours a day, seven days a week for operational integrity. We use a variety of
security technologies and procedures to help protect your personal information
from unauthorized access, use or disclosure. For example, we store the personal
information you provide in computer servers with limited access that are located
in secure and controlled facilities. When we transmit sensitive information
(such as a credit card number) over the Internet, we protect it through the use
of encryption.
All personally identifiable information voluntarily
submitted to USADrugOnline.com is secured within USADrugOnline.com 's computing
environment and is subject to its applicable security policies and practices. It
is corporate policy for USADrugOnline.com employees to protect the
confidentiality of personal information. Our employees are aware that any
violations of this policy may result in disciplinary action, including
termination of employment and possible criminal charges. |
| 7. Use of Cookies |
When someone visits
the site, a cookie is placed on the customer's machine (if the customer accepts
cookies) or is read if the customer has visited the site previously. One use of
cookies is to assist in the collection of the site visitation statistics
described above.
We also use cookies to collect information on which
links are used by our customers. This information is used to ensure we are
sending information customers want to read. It is collected in aggregate form
and never linked with your personal information.
Web beacons, also known
as clear gif technology or action tags, may be used to assist in delivering the
cookie on our site. This technology tells us how many visitors clicked on key
elements (such as links or graphics) on a USADrugOnline.com web page. We do not
use this technology to access your personally identifiable information; it is
simply a tool we use to compile aggregated statistics about USADrugOnline.com's
web site usage. We may share aggregated site statistics with partner companies
but do not allow other companies to place clear gifs on our sites.
If
you choose to not have your browser accept cookies from the USADrugOnline.com
web site, you will be able to view the text on the screens, however you will not
experience a personalized visit nor will you be able to subscribe to the service
offerings on the site.
|
When someone
visits the site, a cookie is placed on the customer's machine (if the customer
accepts cookies) or is read if the customer has visited the site previously. One
use of cookies is to assist in the collection of the site visitation statistics
described above.
We also use cookies to collect information on which
links are used by our customers. This information is used to ensure we are
sending information customers want to read. It is collected in aggregate form
and never linked with your personal information.
Web beacons, also known
as clear gif technology or action tags, may be used to assist in delivering the
cookie on our site. This technology tells us how many visitors clicked on key
elements (such as links or graphics) on a USADrugOnline.com web page. We do not
use this technology to access your personally identifiable information; it is
simply a tool we use to compile aggregated statistics about USADrugOnline.com's
web site usage. We may share aggregated site statistics with partner companies
but do not allow other companies to place clear gifs on our sites.
If
you choose to not have your browser accept cookies from the USADrugOnline.com
web site, you will be able to view the text on the screens, however you will not
experience a personalized visit nor will you be able to subscribe to the service
offerings on the site.
|
| 8. Enforcement of this Privacy Statement |
| USADrugOnline.com
is committed to fair information practices. If you have questions regarding this
privacy statement, you should first contact USADrugOnline.com. |
| 9. Changes and Updates to this Statement |
USADrugOnline.com
will occasionally update this privacy statement. When we do, we will also revise
the "last updated" date at the top of the privacy statement. For material
changes to this statement, USADrugOnline.com will notify you by placing
prominent notice on its web sites.
|
| 10. Contact Information |
USADrugOnline.com
welcomes your comments regarding this privacy statement; please contact us by
e-mail or postal mail.
|
USADrugOnline.com
Inc.
3422 Old Capital Trail
Suite 700
Wilmington, DE 19808-6192
USADrugOnline.com (Canada) Inc.
7-800 Queenston Rd
Stoney Creek,
Ontario
L8G 1A7 |
